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0800 035 3134 | 0161 633 5718

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Official Stockists
Xmas gifts ordered online between 17th Nov & 20th Dec can be returned up to 8th Jan 2018, t&c's apply
Last date for UK Xmas delivery - Wednesday 20th December 2017

Delivery, Returns & Collect In-store

Shipping UK Mainland 

DPD UK Next Day Delivery

  • £6.95 for next working day delivery on all orders placed before 3pm Monday - Thursday * Excluding bank holidays.
  • Any next working day orders placed after 3pm on a Thursday will be delivered Monday and next working day orders placed after 3pm Friday - Sunday will be processed and dispatched on Monday.
  • Saturday deliveries available on orders placed before 3pm Friday - a surcharge applies
  • One hour delivery windows with a range of re-delivery options
  • Select remote & offshore locations may require a two-day delivery

Please note that during busy periods and extreme weather DPD next day delivery is not 100% guaranteed.

Free Delivery UK only  (5-7 working days)

  • We offer a free delivery service on all UK orders over £75.00
  • Orders placed for free delivery could take 5-7 working days to arrive

International Orders

- Available Worldwide
- Europe Cost £25.00
- Rest of the World Cost £25.00
- Estimated 5-7 working days delivery to Europe 
- Estimated 10-14 working days delivery for the Rest of the World (Location dependant)
- You will need to be home to sign for it

Please note that heavier shipments may require a surcharge, if this is necessary you will be notified before we ship your order.

In-store Collections

You can now order products on our website and collect them from our shop in Oldham. Just select Click and Collect at checkout and your item will be available to pick up within 24 hours. Please make sure that you bring some form of ID with you that matches the payment details used to make the purchase.

Returns

Any products purchased online between Friday 17th November and Wednesday 20th December 2017 as a Christmas gift can be returned (unused) until the 8th January 2018.

We do not credit back the return postage cost. The item must be returned to us unworn, in the same condition and with its original packaging and all relevant receipts and documentation enclosed.

All items returned as faulty will be subject to inspection. Items deemed to be subject to general wear and tear will not be accepted as faulty.

Due to health and hygiene regulations, this offer does not include earrings / body jewellery, engraved items or special orders and does not affect your statutory rights.

Returned items must be sent back to us via an insured method, i.e. Special Delivery. We will not accept responsibility for items we have not received!


Please download our returns form here to give reasons as to why you wish to return your goods.

Alexander Jewellers
Unit10/11
Greenacres Shopping Precinct
Huddersfield Road
Oldham
OL4 2AH
Telephone: 0161 633 5718
Fax: 0161 626 4152
Email: sales@alexander-jewellery.co.uk